Refund & Cancellation Policy

No Refunds

All services are final and we do not offer refunds. Instead, every service is backed by our 100% Satisfaction Guarantee.

100% Satisfaction Guarantee

If you are not happy with the results, contact us within 24 hours of your service and we will come back to re-clean the original areas at no charge. This does not cover new stains, damage after the service, or stains and conditions that could not be fully removed due to their nature (as explained in our Terms & Conditions).

Payment

Payment is due when the service is completed. We accept cash, check and major credit cards.

Cancellations and Rescheduling

Please give us at least 24 hours' notice to cancel or reschedule. Cancellations with less notice, or no-shows, may be charged a fee, and any prepaid amount will be forfeited.

If we need to cancel or reschedule your appointment, we will reschedule it at no extra cost and any prepaid amount will be applied to the new date.

Membership Plans

Cancellation terms for membership plans are described in the membership agreement provided at enrollment.

Contact Us

• Phone: (786) 882-9016
• Email: [email protected]